Frequently Asked Questions

Planning your visit to Hotel Indigo Athens? We've compiled answers to the most commonly asked questions about our amenities, policies, dining options, parking, and more. Whether you're wondering about check-in times or pet accommodations, you'll find all the essential information right here to help make your stay seamless and enjoyable.

What are the check-in and check-out times?

Check-in begins at 3:00 PM and check-out is at 11:00 AM.

Is parking available at the hotel?

Yes, we offer secure, gated parking for $12 per night.

What amenities does the hotel offer?

We offer a wide variety of amenities to make your stay comfortable and enjoyable. These include:

  • Fitness center

  • Beautiful courtyard

  • On-site restaurant and bar (The Madison Bar and Bistro)

  • Meeting and event spaces

  • Business center

  • Free Wi-Fi throughout the property

  • Area shuttle service

  • Daily housekeeping

  • Pet-friendly accommodations (with an $85 fee)

  • 130 guest rooms

To view our full list of amenities, please visit our Amenities Page.

What is the hotel’s cancellation policy?

  • Cancellations made within 48 hours of arrival will incur a $75 penalty fee.

  • Cancellations within 24 hours of arrival will incur a $100 penalty fee.

  • In the case of a no-show, the first night's rate plus applicable taxes will be charged.

Is the hotel pet-friendly?

Yes, we welcome pets! A one-time, non-refundable pet fee of $85 applies.

Do you offer free Wi-Fi?

Yes, complimentary Wi-Fi is available for all guests throughout the hotel.

Is there a restaurant or bar on-site?

Yes, The Madison Bar and Bistro is located on-site and offers delicious meals and drinks.

What are the hours for The Madison Bar and Bistro?

Restaurant Hours:

  • Monday–Friday: 6:30 AM – 10:30 AM

  • Saturday & Sunday: 6:30 AM – 11:30 AM

  • Evening service: Daily from 5:00 PM – 10:30 PM

Bar Hours:

  • Monday–Thursday: 4:00 PM – 11:00 PM

  • Friday & Saturday: 4:00 PM – 12:00 AM

Can guests earn rewards through a loyalty program?

Yes! Guests can enroll in the IHG® One Rewards program at check-in. Benefits can be used for future stays after enrollment.

Do you accept sales tax exemption forms?

Sales tax exemption forms are only accepted when payment is made using a valid government form of payment.